The company lost 140,000 video customers during the third quarter.I was one of them.
Time Warner Cable treats its customers poorly. It jerks them around on price and offerings. Until they learn to treat people right, price their products reasonably and give their customers some respect, they should expect nothing less than people saying goodbye. The letter I received from Mike Munley, President of Residential Services painting a 50% increase in my bill as "additional savings" was contemptuous. The subsequent decent into the hell that is Time Warner "customer service" was the final straw. Good job, Time Warner Cable.
Hiç yorum yok:
Yorum Gönder