GREENSBORO, NC -- When did the City of Greensboro get rid of its Public Affairs department? There is no longer such a department listed on the City's website, no staff member engaged in public affairs who doesn't also seem to be pulling double duty with some other department and replies from emails sent to the information contact are signed with a disembodied "Sincerely, Public Information Desk" — which is simultaneously creepy and rude.
Maybe the City has found a leaner means of operating, but the results from the customer side so far are mixed; not that there weren't periods off great disarray when the City had an actual public affairs department, but the current setup has some discernible shortcomings. On the other hand, yesterday I picked up some records from Inspections and Engineering in response to some questions I had that were remarkably complete, readied swiftly and handled with great cordiality and professionalism. Can public affairs be better without a department dedicated to it? We can hope.
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